FAQs

Smokeout Festival Rules

OK ALL AGES WELCOME NO INSTRUMENTS
OK BACKPACKS (medium) NO KNIVES / WEAPONS etc.
OK HATS NO CHAINS
OK SUN BLOCK NO BLANKETS
OK LIGHTERS NO OUTSIDE FOOD
OK SUNGLASSES NO REFUNDS/EXCHANGES
OK SEALED CIGARETTES NO CHAIRS
OK SMALL BEACH TOWEL NO VIDEO CAMERAS
OK FANNY PACKS NO RECORDING DEVICES
OK STROLLERS NO DRUGS
OK (1) 16.9 SEALED PLASTIC BOTTLED WATER NO PROFESSIONAL CAMERAS
  NO RE-USABLE PLASTIC BOTTLES
  NO SQUIRT GUNS
  NO UMBRELLAS
  NO MARKERS
  NO SPRAY PAINT
  NO FIREWORKS
  NO PETS
  NO COOKING EQUIPMENT
  NO FRISBEES
  NO BASKETS
  NO GRILLS / GLASS CONTAINERS
  NO LASER POINTERS
FACT Doors open at 12PM
FACT No overnight camping allowed at the venue
FACT No In & Outs
FACT Rain or Shine
FACT Line up and set times subject to change
FACT Everyone subject to search upon entry
FACT Tickets to be picked up at will call/box-office require matching I.D.

GENERAL INFORMATION

Festival Hours

Doors open at 12pm. Plan to arrive early and anticipate additional time for traffic and security searches at the entrance.

Box Office

The Box Office will be located on Arrowhead Ave, directly adjacent to the main entrance (between GATES 7 AND 8). If you are picking up your tickets at will call or looking to purchase tickets to the show, this is the place to go. Box Office hours are: 11:00am – 9:00pm.

Will Call

If you are picking up your tickets at will call, you should allow additional time as there may be lines. You MUST bring a photo ID to pick up your tickets. IMPORTANT: There will be TWO separate will call areas. Both will call areas will be clearly marked with signage:

  • If you are a medical marijuana patient (see: http://smokeoutfestival.com/consumption), you will enter through a separate entrance located between GATES 8 and 9, adjacent to VIP entrance.
  • Before entering the grounds, be sure that you did not forget anything in your car because there is absolutely NO ins and outs.

Very Important Pot-smoker

Upgrade to VIP and you’ll get exclusive event merchandise, such as the 2012 Festival T-Shirt, Backpack, Poster, and Souvenir Credential. We’re also hooking you up with 2 Drink Tickets at your very own Private and Fully Stocked Bar. For those not of age, enjoy a non-alcoholic drink on us! Don’t worry about waiting in the long lines to get into the festival, because VIP holders will have their own separate entrance at Gate 9! The party will be poppin off at the VIP area, equipped with air conditioning, black leather couches and VIP restroom facilities. There will be a separate fenced-off VIP pit in front of the main stage. Your favorite artists will also be stopping by the party for a special meet-n-greet for Very Important Potsmokers only. To purchase: http://smokeoutfestival.com/tickets

High Roller VIP

High Roller fans will be living the good life at Smoke Out! You’ll receive everything mentioned above in the VIP (Very Important Potsmoker) Package, and then some! High Rollers will have their own separate entrance into the festival and will be greeted, escorted, and catered to all day by Hostesses. Skip the merchandise fulfillment line and order your VIP package with your Hostess, who will hand deliver it to your Cabana. Forget about standing all day in the heat, avoid the crowded GA pit, and don’t worry about pushing and shoving your way to the front row, because you’ll be living luxuriously in your own VIP Cabana! The Cabana is equipped with black leather couches, privacy drapes and will be elevated off the ground, giving you the perfect view of the main stage. Delicious catering and complimentary champagne will be served (while supplies last). Now that is living the HIGH life. To purchase: http://smokeoutfestival.com/tickets

Weather

If you are unfamiliar with the city of San Bernardino, it can get pretty hot out there. Here’s hoping to some nice Fall weather. For weather details, click here: http://www.weather.com/weather/today/USCA0978

Food Vendors

There will be plenty of concessions and food vendors to satisfy those munchies. Food and beverage vendors will be located throughout the venue. You will be able to find anything from burgers, hot dogs and BBQ to funnel cake, kettle corn, pizza and nachos. Mmmm, can’t wait to get our hands on some Spicy Pie! There will also be selections for our vegetarian and vegan fans. Featured cultural flavors include: Cajun, Greek, Jamaican, Mexican and Thai.

Payment Methods

CASH will be accepted at ALL vendor locations. Credit cards will be accepted at most vendor locations, but don’t worry there will be plenty of ATMs.

ATMs

There will be ATMs placed conveniently throughout the venue. Refer to the event map for the ATM locations.

Lost and Found

If you lose your keys, phone or camera, the Lost and Found is located at the General Store. If you find keys, phone or camera, earn some good-karma points and turn them in to Lost and Found located at the General Store. The General Store is clearly marked on the festival map.

Information Booth

We know it can be a little daunting trying to find the nearest restrooms or ATMs. Any question you have, our friendly and knowledgeable Smokeout Ambassadors are there to assist you. There will be an information booth located at the main entrance outside the grounds in front of GATE 9 as well as roaming Ambassadors inside the venue. You can also stop by the General Store if you have any questions, once inside.

First Aid

Your safety is our number one priority. Security and EMT personnel will be onsite ready to help. There are TWO First Aid areas located inside the Damus Building and another located in the Citrus building. Both First Aid areas are clearly marked on the event map.

Water

HYDRATION is key at an all-day festival. You will be allowed to bring in ONE, sealed 16.9 oz. plastic bottled water. There will also be TWO complimentary, self-serve water stations. One is located outside of the grounds at the main entrance. The second water station will be inside the festival grounds near the Citrus building

Shade

We know that natural shade is limited at the NOS Events Center so we’re bringing in extra shade tents to avoid those sun burns.

Festival Map

There will be a festival map available online as well as in the event program guide and SmokeOut Phone App.

Disability Access/ Accommodations

There are several accommodations to ensure ADA festival attendees have a safe and comfortable experience. Handicap parking is available at the main event lot located on the corner of Arrowhead Ave and Central Ave. An ADA viewing platform is located in front of the main stage. There will be restrooms reserved for ADA attendees at all restroom villages. A full medical team including licensed and bonded medical doctors will be onsite at all times.

Patients-Only Onsite Consumption

Cypress Hill and Guerilla Union, in association with Americans for Safe Access, are securing patients’ rights by providing a safe consumption area for medical marijuana patients on the Smoke Out grounds. For a complete and comprehensive list of procedures and regulations, go to: http://smokeoutfestival.com/consumption

Event Updates

The best way to stay abreast on all festival updates and information is to subscribe to the Guerilla Union Newsletter. You should also follow us on the social nets as we post news and updates as they happen. You can also download our handy SmokeOut App- your handheld guide to find out what’s going on before, during and after the show. For links to official Smokeout social networks, go to: http://smokeoutfestival.com